Easy to integrate Video or Phone Communication
Video first communications platform designed for easy integration
Easily integrate instant video or phone communication into your solution using Crave's robust development platform.
A simple website link or QR code initiates a call with available agents, with no app to download or delay.
Impromptu instant video calls
Enable your customers to start an instant video call
Create a personal connection quicker with face-to-face communication
Crave Instant Video and Phone works with a simple URL link accessed easily from a website, social media, or shared via email.
The user needs no App or specialist equipment, the call works instantly from the users computer or smartphone.
Customisable call management
Each agent can have a personal calling link, so clients can get straight through when available - a bit like the video equivalent of a direct phone number.
If the agent is unavailable, the caller can choose to speak to another team member or leave a message.
If you are unable to further assist, or simply want to pass on a caller to another department, group call transferring allows you to hand off the call.
Fully featured mobile app
Our fully featured mobile app will revolutionise the way you take calls, supporting either video or audio on the go. This offers a business telephony solution using employee's own handsets.
- Answer on the go – Remain available to callers while mobile, with calls showing up as native on your phone.
- Full call handling – Redirect calls out of work hours, transfer to other agents, and handle group calls.
- Instant video functionality – Answer instant video calls with auto blurred background, and use either front or back cameras.
- Rich caller and call data – See caller details including source, interest, and other UTM data before answering. Check call history and any missed calls.
Use cases
Estate agents
Crave Comms allows house hunters to connect instantly with Estate Agents via a secure video or phone chat link.
- Connect with vendors before the competition
- Show clients other properties with screen share
- Personal call links for each agent
Hotels
Crave Comms is the first purpose built instant video-first service solution for hotels, allowing hotel guests to instantly connect with relevant hotel staff from anywhere via a video or voice chat link.
Easily implemented throughout the guest journey, including video concierge for VIP guests, vacation club sales, corporate clients, and MICE.
Small business
Remain available to potential customers no matter where you are and ensure leads are captured, while connecting with face-to-face communication before your competition do.
Set up departmental call groups and manage out-of-hours answering with other team members, and use a form capture when no one is available, ensuring callers aren't left in the lurch.
Why Partner with Crave?
Built for integration
We've developed a flexible platform to provide AI as a service within your own product offering.
Expertise / Knowledge
Our team has decades of experience developing user centric digital products, and now specialises in AI.
Scalable & Reliable
We've developed a platform suitable to scale from SMEs to enterprise organisations.
Get in touch
If you'd like to talk about partnering with Crave to deliver outstanding AI and communication solutions in record time, request a callback using the form.
Alternatively, you can use the button below to start an instant video call with one of the team:
