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Fast-track your AI development

Using a future-proofed conversational AI platform, combined with Crave-developed instant video and voice, diversify your product offering with industry-leading technology.

 

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An AI delivery platform like no other

Crave AI is a robust platform enabling natural language AI bots with either text or voice input, with a wide range of applications.

The platform allows for rapid development and implementation of natural language AI to bring new functionality and efficiency to your clients.

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Conversational AI Using LLM

Real conversations with an AI personality tailored to any brand, using voice or text.

Crave AI provides natural language conversations unlike anything you've seen before. Using large language models and AI voice synthesis, visitors can choose to speak or type to start a conversation.

AI voices and personalities can be tailored to any brand, matching the expectations of your users. The bots can be configured to gently guide the conversation to gather specific information, qualify leads, or prioritise service requests.

Connect With Humans when Needed

When a lead or ticket is qualified, or an AI doesn't quite cut it, pass your conversations through to a human via instant voice or instant video.

We all know some users would rather speak to a human, and there will be some requests that AI bot won't be able to help with.

We've integrated our Crave Comms solution into Crave AI so that the bot can automatically connect to your agents by video chat or phone link when asked by the user, or at a relevant point in the conversation.

Platform Features

Multi media conversation

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Conversation configurator

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Easy integration

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Integrated human connection

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Natural language conversation

Speak to an AI like you've never seen before, the closest thing to another human you'll have ever experienced. Unlike with humans, AI service is consistent, reliable, and always on-brand.

Multi-lingual support means visitors can be delighted by the ability to speak in their native language.

 

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Multi-media conversation

Crave AI includes unique multi-sensory capabilities. It harnesses interactive visual content that dynamically alters based on the conversation with the user.

This can be deployed to many use cases - a hotel guest wanting to know what's on the in-room dining menu is shown a menu from which to order, a house seeker is presented with AI selected properties based on the conversation, and a video chat.

This can be anything that's shown in a normal web browser, giving endless flexibility through existing websites or progressive web apps.

Conversation configurator

Collect data from visitors accurately and naturally through conversation, allowing you to qualify leads or populate CRMs.

Configurable decision logic gently guides the conversation, and can then determine actions based on the results.

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Easy integration within your mobile app or web service

Crave AI can be easily integrated within your existing mobile app or web service.

Web service options include a full web window interface, or floating widget.

 

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Integrated human communication

Collect data from visitors accurately and naturally through conversation, allowing you to qualify leads or populate CRMs.

Configurable decision logic gently guides the conversation, and can then determine actions based on the results.

Use Cases

Hotels & Hospitality

If you're a technology vendor to the hospitality industry, the Crave AI platform can most likely help you take your service and platform to the next level.

Crave understands the hospitality market, and beneficial applications for AI include next generation guest service and improvements in operational systems.

Property Search & Valuation

Use AI as a unique way to capture data from leads accurately, qualify them, and pass them on to an agent if required. All the while, giving the visitor a great experience delivering property search results they're looking for.

Applications of Crave AI include a property valuation bot to give instant valuations after asking relevant questions, and a tenant management bot for qualifying issues and requests before passing on to property managers.

Field Engineers

Crave natural language AI bots can help increase the quality and speed of on-site data capture and reduce inaccuracies.

Use the conversation configurator to make sure engineers are providing detailed notes and record of repair, and with integration to databases, validate serial or identification numbers.

If an issue is proving difficult to diagnose or repair, connect field engineers to senior team members off site via Crave Instant Video.

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Why Partner with Crave?

Built for integration

We've developed a flexible platform to provide AI as a service within your own product offering.

Expertise / Knowledge

Our team has decades of experience developing user centric digital products, and now specialises in AI.

Scalable & Reliable

We've developed a platform suitable to scale from SMEs to enterprise organisations.

Get in touch

If you'd like to talk about partnering with Crave to deliver outstanding AI and communication solutions in record time, request a callback using the form.

Alternatively, you can use the button below to start an instant video call with one of the team:

 

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